Privacy Policy

We collect information you provide directly to us, including your name, contact details (phone number, email address), date of birth, medical history, current symptoms, and any other information you share during consultations or through our booking forms.

We also automatically collect certain technical data when you visit our website, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

To provide urologic consultation, diagnosis, and treatment.

To schedule and manage your appointments.

To communicate with you about your care, test results, and follow-ups.

To maintain accurate medical records as required by law.

To improve our website, services, and patient experience.

To send health-related information and updates, where you have consented to receive them.

We process your personal data based on your consent, the necessity of the data for the provision of healthcare services, our legal obligations to maintain medical records, and our legitimate interests in operating the clinic and improving our services.

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

With healthcare professionals and medical facilities involved in your care, where necessary.

With laboratories and diagnostic centers for test results you have been referred for.

With government authorities or regulatory bodies when required by law.

With service providers who assist our operations (e.g., booking systems), under strict confidentiality agreements.

We implement appropriate technical, organizational, and physical security measures to protect your personal and medical information from unauthorized access, alteration, disclosure, or destruction. Access to your records is restricted to authorized personnel only.

We retain your medical records for the period required by Philippine law and professional regulations. Non-medical personal data is retained only as long as necessary for the purposes described in this policy, or as required to comply with legal obligations.

Under the Data Privacy Act of 2012, you have the right to:

Be informed about the collection and use of your personal data.

Access your personal data and obtain a copy.

Object to the processing of your data.

Request the rectification of inaccurate or incomplete data.

Request the erasure or blocking of your data, subject to legal retention requirements.

Withdraw consent at any time for non-essential processing.

Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your data privacy rights, please contact us:

UroElite Urology Clinic

Address: Visayas Medical Hospital Medical Arts Building Room 406B Osmeña Blvd, Cebu City, Philippines, 6000

Phone: +63 917 317 6281

Email: uroeliteurology@gmail.com